DMCA / Copyright Policy
Last updated: June 25, 2026
Aspargo LLC ("Company," "we," "us") respects the intellectual property rights of others and expects users of CreatorCX (the "Service") to do the same. This policy explains how to submit a copyright infringement notice under the Digital Millennium Copyright Act ("DMCA") and how we respond.
CreatorCX is a private content-organization tool — by default, content uploaded by a creator is visible only to that creator's own account and is not published or distributed to the public through the Service. Because of this, most copyright concerns will arise from content a creator has copied from a third party and stored in their own private library, or from disputes about content after a creator has posted it elsewhere. We still maintain this policy and a designated agent in full compliance with the DMCA, both because the law requires it of any service that stores user-uploaded content and because it gives copyright owners a clear path to raise concerns.
1. Designated DMCA Agent
Notices of claimed copyright infringement should be sent to our designated agent:
Aspargo LLC Attn: DMCA Agent Email: hello@creatorcx.app [Mailing address — required for formal registration with the U.S. Copyright Office]
[Note: the Company intends to register this agent with the U.S. Copyright Office's online Designated Agent Directory, which is required to claim DMCA safe-harbor protection. This policy should be finalized only after that registration is complete.]
2. Filing a Takedown Notice
To file a valid notice, you (or your authorized representative) must provide, in writing:
- A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material claimed to be infringing, with enough detail (such as the specific asset, URL, or account) for us to locate it;
- Your contact information, including address, telephone number, and email address;
- A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law; and
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.
Notices that do not substantially comply with these requirements may not receive a response.
3. Our Process Upon Receiving a Valid Notice
Upon receiving a notice that substantially complies with Section 2, we will:
- remove or disable access to the identified material;
- notify the account holder that the material was removed and provide a copy of the notice (redacted as appropriate); and
- maintain a record of the notice and our response.
We may, at our discretion, terminate the accounts of users who are determined to be repeat infringers.
4. Counter-Notice
If you believe content you uploaded was removed or disabled as a result of mistake or misidentification, you may submit a counter-notice to our designated agent containing:
- Your physical or electronic signature;
- Identification of the material that was removed and its location before removal;
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
- Your name, address, and telephone number; and
- A statement that you consent to the jurisdiction of the federal court for the judicial district in which your address is located (or, if outside the U.S., to jurisdiction in Kansas), and that you will accept service of process from the person who filed the original notice.
Upon receiving a valid counter-notice, we will forward it to the original notifying party. If that party does not file a court action seeking to restrain the alleged infringement within 10 business days, we may restore the removed material.
5. Repeat Infringer Policy
We will terminate, in appropriate circumstances, the accounts of users who are determined to be repeat infringers.
6. Misrepresentations
Submitting a knowingly false takedown or counter-notice may expose you to liability for damages under 17 U.S.C. § 512(f), including costs and attorneys' fees.